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Customer Testimonials

Customer feedback on order # 49084

Hello Hakeem,

I would like to commend you for the outstanding customer service you provided me during the process of selecting and purchasing my bedroom set over the phone. It is scary purchasing online or via the phone because the consumer doesn't know what to expect! You were consistently kind and patient and made me feel at ease during the process. I really love the furniture. It is beautiful.

I must also recognize the excellent service that the furniture delivery guys provided me. They were great!

I first visited ZFurniture back in the '90s at your DC location and purchased a floor lamp for my first apartment that is still in use. I never forgot the unique furniture store and was very happy to see your web site. I am so happy that I decided to buy my bedroom furniture from your store.

You and your fellow staff are fine examples of providing quality service to your customers. I wish more salespeople were like each of you!!

Thank you again,

Charlotte Denise Campbell

Customer feedback on order zfurniture-17212 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:A wonderful experience! Customer service was great and prices were too. Will definitely shop with ZFuton again.

Customer feedback on order zfurniture-16918 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Good Title: Body:This was a very pleasurable experience. Our furniture came right on time. The packaging our furniture came in was top notch. This was one of the best experiences I had purchasing online.

Customer feedback on order zfurniture-16583 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:everything went smooth item was packed well and easy to put together. looks great in my living room. very happy thanks

Customer feedback on order zfurniture-16360 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This merchant took a caring approach to my order and delivered it with extra attention to detail.

Customer feedback on order zfurniture-15820 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:best prices for the product. Good customer service. Staff really helps out in case of questions or concerns. Good experience. Would certainly recommend.

Re: Customer feedback on order zfurniture-15878 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:No problems whatsoever.

Customer feedback on order zfurniture-15747 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:i live near the zfurniture store in va and i was able to check out the bookshelves i bought. the showroom is nice and full of merchandise. the sales person are unintrusive and friendly and knowledgeable when asked.

ordering online was straight forward and easy. the ordered items arrived undamaged in a week. couldnt ask for anything more. i wont hesitate to order anything from them again

Customer feedback on order zfurniture-15551 Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Good communications with customer; fast shipping; fair adjustment to item damaged. Would do business with them again.

Customer feedback on order zfurniture-15272 Rating: Excellent Comments: Price Rating:OK Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Good Customer Service Rating:Excellent Title: Body:I purchased a Discovery All-In-One bunk bed from ZFurniture. The bed arrived earlier than the stated 14 day delivery time and was very well packaged to avoid damage in shipping. There were easy to follow instructions and all of the pieces were included and packaged to correspnond with the assembly steps. It took longer to assemble than stated in the instructions but it is a solid piece of furniture well worth the extra time. The bed is constructed almost entirely of solid wood and the website accurately described/pictured the bed, wood color, and finish on the wood. This is defintely a store I will shop in the future for my furniture needs.

Customer feedback on order zfurniture-15201 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Received confirmation within 24 hrs. Quoted delivery within 2 weeks. Received in less than one week. Price was excellent. Would order from them again.

Customer feedback on order zfurniture-15154 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Merchandise arrived in 7 business days in perfect condition with standard yellow truck shipping. The bed & nightstand are lovely. Im very pleaseed with the ease of the transaction and merchandise I purchased. I would and will recommend zfurniture to anyone who is looking to make a purchase!

Customer feedback on order zfurniture-14453 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I ordered 2 counterstools at a great price compared to other websites I went to. They were delivered in a week and in perfect condition. Ill definitely recommend and use ZFurniture in the future!

order 14242 queen futon frame Hello, I received my order on Friday. I just wanted to say how pleased I am with your buisness. I had a lot of misgivings about ordering a large piece of furniture on line. It is a beautiful piece of funiture. The assembly instructions were clear and it came together relatively easy. Yellow transportation were nice to deal with and efficient. And special note to your packing department - I couldn't find a dent or scratch on it. Thanks.

Customer feedback on order zfurniture-14308 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Doing business with ZFurniture overall was an A+ experience. We purchased our item at a very good price and the follow-through could not have been better. While there was only one option for shipping, this was not a negative. They offered one option, which is free shipping and emailed us to know the item would arrive in 2-3 weeks which is expected with free shipping. We actually had this item in less than one weeks time. With the free shipping on such a big item, we did not have to include this into the final price to sway the purchase.Overall, I would use ZFurniture again and expect to. Friends loved the item so much they asked for the website as well. We did recommend them highly.

Customer feedback on order zfurniture-14049 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Good Ease of Purchase Rating:Good Customer Service Rating:Excellent Title: Body:A stylish waystation on the information superhighway. Hype aside, it seems to be a good, solid, fashion-conscious store.

Customer feedback on order zfurniture-13590 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating: Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Very fast response to phone calls and emails. Allowed me to pick up item since I was local and save $95!

Customer feedback on order zfurniture-13625 Rating: Excellent Comments: Price Rating:OK Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Good Customer Service Rating:Excellent Title: Body:Fast and Friendly, good quality product.

Customer feedback on order zfurniture-13421 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:The coffee table we ordered came when they said it would and is even more beautiful than the picture. We are very pleased.

Customer feedback on order zfurniture-13300 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:smooth transaction...thank you!! I look foward to more purchases with you in the future!!

Customer feedback on order zfurniture-13298 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:The whole process was wonderful. Ordering, delivery, no problems, good service. Have ordered from ZFurniture before and will again.

Customer feedback on order zfurniture-13103 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:After breaking a folding screen picture frame, I went online to look for one to replace it. I went on several websites only to show they we out of stock. When I found ZFurniture I decided to call them before going through the purchasing process to see if they had them in stock. The gentleman that answered the phone assured me they were in stock so I ordered one online. I received my confirmation right away that they had received my order and another email when it had been shipped. I would definitely do business with them again.

Customer feedback on order zfurniture-12847 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:My item was far better than what I thought it was going to be, very, very happy with it. Even with the shipping cost, it was much cheaper than what I could buy it for at a store near me, The shipping was super fast. I will buy again from this store.

Customer feedback on order zfurniture-12719 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Item came quickly and was as promised on the website.

Customer feedback on order zfurniture-12685 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:OK Delivery Rating:OK Ease of Purchase Rating:Good Customer Service Rating:Excellent Title: Body:Found furniture online and then visited the store. I was very impressed with the quality of the furniture, and with the customer service! Im very glad I found this store, and will refer others and return again.

Customer feedback on order zfurniture-12373 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:We purchased the Clifton Oak Gathering Table and couldnt be more pleased. The product is exactly as it appears online and the quality is superb. Its a perfect match for the tavern in our home. Thank you for the excellent service!

Customer feedback on order zfurniture-12555 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Highly recommend!

Customer feedback on order zfurniture-12347 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This was my first time ordering through ZFurniture.com Their customer services is outstanding as they answered my emails in a timely manner. Will buy from again.

Customer feedback on order zfurniture-12256 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:i would buy from this vendor in a heart beat.

Customer feedback on order zfurniture-12129 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I bought a large metal etegere with glass shelves. Was very pleased with my purchase. Was exactly as pictured. Customer service polite and helpful. Delivery time was as indicated and arrived undamaged. Dianne C.

Customer feedback on order zfurniture-12075 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:We were very happy with the quality of our bed.

Order 12087: Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Best price on the Web and Seller coordinated delivery date with. The shipment arrived as planned in perfect condition.

Order: 12133 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

Order: 11995 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

Order: 11963 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The cocktail table I ordered was reaady for me to pickup well earlier than I was told to expect. And since I had to fit it into a small convertible, the men at the warehouse were phenomenal at taking it out of the box and protecting it and putting all its pieces into my car. They were great and had a great attitude. Assembly is always Long, no two ways about it. But since my neighbor did it, Im not complaining:)

Order: 11851 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Extremely good customer service. Clear and fast communications. Responded quickly to a request for help after the purchased item arrived. Highly recommend their products and service.

Order: 11749 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: very happy with my new chair. the dilivery was right on time and the product is all it was described as on the web-page. would defintely shop with them again!

Order: 11684 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Shopping on this site was very easy. Item was much nicer then I imagined. The packaging was a little battered when it arrived but the item was unharmed and intact. Item arrived when promised. I was kept up to date on the shipping tracking. I will definitely do business with them again.

Order: 11626 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:

Order: 11533 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: GREAT DEALS HERE.

Order: 11489 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was a WOW experience. They underpromised and overdelivered. This was supposed to take 3 weeks to arrive. It was curb side delivery in a week and a half. The company had me accept the shipping bill prior to confirming my order. They used myyellow shipping co which was inexpensive particularly for having furniture shipped cross country.

Order: 11354 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wonderful shopping experience!! The item I ordered shipped and arrived faster than I thought possible.

Order: 11306 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Exceptional quality, good price and when I glitched my credit card data entry they were very patient and helpful while we sorted it out. It arrived three days after the order went through. I am very impressed.

Order: 11283 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

Order: 11090 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: An excellent product. Arrived quickly. No directions for attaching drawers, however. Very satisfied customer

Order: 11038 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

Order: 10986 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is a wonderful store. Ive ordered a number of items from them and was surprised each time at how quickly I received my merchandise, considering that they were large pieces. Richard

Order: 10948 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

Order: 10793 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very easy to order from. Very fast shipping, quicker than the local store. I will check with them before ordering other items.







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Z Furniture Store Showroom 5620 General Washington Dr. Alexandria VA 22312 Tel:703-941-5042
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Z Furniture Store features a great selection of living room, bedroom, dining room, home office, entertainment, accent, furniture, futons, murphybed, modern furniture, contemporary furniture and mattresses, and can help you with your home design and decorating. Check out our online furniture gallery, catalog, design tips, trends, designers, and home looks in our online Studio section. Z Furniture offers great quality furniture to the Washington DC, Northern Virginia, Maryland, Sterling, Dulles, Fairfax, Loudoun County, Leesburg VA as well as Arlington, Chantilly, Ashburn, Reston, Herndon, Centreville, Gainesville and Tysons Corner in Virginia along with Gaithersburg, Potomac, Rockville, Bethesda Maryland. areas. Serving Washington DC, Alexandria, Arlington, Fairfax County, Mclean, Vienna, Springfield, Sterling, Dulles, Loudoun County, Leesburg, as well as Chantilly, Ashburn, Reston, Herndon, Centreville, Gainesville, Tysons Corner in Virginia along with Gaithersburg,Potomac, Rockville, and Bethesda Maryland.