We are proud to offer Free nationwide delivery on any order on items in this section over $499. PLease note conditions that apply to this section only. Orders and delivery is processed by 1-800-Mattress®. Zfurniture.com is an established gallery dealer of 1-800-Mattress®. Shipping We are proud to offer fast and convenient delivery service to our customers. Same day service is available in most areas. Call 1-800-Mattress®. for details. We offer a widely-acclaimed Delivery Upon Approval and 15-night Sleep on It Guarantee to ensure your comfort. Our drivers give you the "white glove treatment." They set up your new bedding and take away your old bedding. For more information on Mattress.com shipping policies, please call Customer Service at 1-800-999-1000 or send e-mail to service@mattress.com. You will receive an e-mail confirmation of your order. We will also call you to confirm a delivery appointment. Guarantee The Mattress.com Delivery Upon Approval Guarantee* No unnecessary charges! Guaranteed comfort! Our driver will come to your home and set up the bed to your satisfaction. If you're not absolutely delighted by the mattress, you can send it back right then, at no cost! Around here, we don't have the typical "You bought it, you're stuck with it" attitude. We will never charge your credit card for a mattress you don't like. If you change your mind after your first night’s sleep, you can call 1-800-Mattrress® and we will exchange your mattress, faster than it takes the cable repairman to get you your home, guaranteed! (Please read the 1-800-Mattress® 15-Night Comfort Exchange Policy, below). 1-800-Mattress® 15-NIGHT COMFORT EXCHANGE POLICY* In order to ensure the sleeping comfort of all our valued customers, 1-800-Mattress® is pleased to offer one comfort exchange when you purchase a mattress and boxspring set or if you purchase a mattress for use on a platform bed. The mattress and boxspring are designed to work in unison. An old foundation or boxspring will not allow you to realize the maximum comfort from your new mattress. The trial period begins the night of your delivery. Because this is a new bed we strongly recommend that you give it at least a 14 night “breaking-in” period. During this time you must follow the care instructions on your warranty card. Remember that your bedding purchase is an investment in your comfort and health. If after15 nights you are not completely satisfied with the sleeping comfort of the bedding you have purchased from 1-800-Mattress® we will gladly exchange the unit for you WITH A SERVICE CHARGE OF $59.00. We will exchange your bedding for bedding of equal value. Discounts, coupons and special offers do not apply to exchanges. All comfort exchange requests must be made within 15 nights from the original date of delivery and the exchange must be made before the end of the 25th night. Please note: Merchandise must be clean and free of holes, tears and stains of any kind or we cannot make the exchange. No comfort exchange will be made after the 25th night. Limit one 15-night comfort trial only. 1-800-Mattress® does not offer refunds. Service charges OF $59.00 will also apply to all other exchanges including but not limited to comfort exchange, defect exchange and size exchange. THIS COMFORT EXCHAGE OFFER IS NOT APLICABLE TO THE FOLLOWING ITEMS: Convertible Mattresses, Custom sizes, Electric Beds, Folding Cots, Futon Products, High-Risers, Air Beds, Water Beds, Foam Mattresses and Bedding Related Products (which shall include, but not be limited to Sheets, Mattress Pads, Pillows, and Comforters). Catalog orders not subject to comfort trial. 1-800-Mattress® reserves the right to charge a $150.00 non-refundable restocking fee. 1-800-Mattress® Provides: 1. Placement of new mattress and boxspring** 2. Set up of new frame ordered. 3. Removal of the old mattress and boxspring - $5.00 per piece. 4. Removal of all plastics and boxes from your new purchase. ** 1-800-Mattress® has the right in its sole discretion to refuse removal of customer's existing bedding in the event it is stained, bug infested or has any other unsanitary conditions. In such event and in 1-800-Mattress® sole discretion, the customer's being may be placed at curbside to be disposed of by the customer or a private or public waste removal company or left at the premises. 1-800-Mattress® does not assume any liability or responsibility for bedding left at curbside, within or on the premises or for any unsanitary conditions. *This policy is not applicable in all areas. Questions? Contact Customer Service . |
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